Dream Donuts Privacy Policy

Effective Date: 6/01/2024

1. Introduction

Welcome to Dream Donuts (dreamdonuts.com). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our services, including our text messaging services.

2. Information We Collect

  • Personal Information: We may collect personal information such as your name, phone number, email address, and order details when you place an order or sign up for our services.
  • Transaction Information: We collect details of the transactions you carry out through our services, including the items ordered and the dates and times of the orders.
  • Usage Information: We collect information about how you interact with our services, including your interactions with our text messages.

3. How We Use Your Information

  • Order Processing: To process and confirm your orders, provide updates on order status, and notify you when your order is ready for pickup.
  • Customer Support: To provide customer support and respond to your inquiries.
  • Promotions and Marketing: To send you promotional messages, special offers, and updates about new menu items, unless you opt-out.
  • Service Improvement: To analyze usage and improve our services.

4. Text Messaging

By providing your phone number, you agree to receive text messages from Dream Donuts regarding your orders, updates, and promotional offers. Message and data rates may apply. You can opt-out at any time by texting STOP in response to any of our messages.

5. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in providing our services, including payment processing and message delivery.
  • Legal Requirements: When required by law or to protect our rights.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no data transmission over the internet or mobile networks can be guaranteed as 100% secure.

7. Your Choices

  • Opt-Out: You can opt-out of receiving promotional messages at any time by texting STOP in response to any promotional message.
  • Access and Update: You have the right to access and update your personal information. Contact us at [Contact Email/Phone Number] to make changes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the below form:

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By using our services, you consent to the collection and use of your information as described in this Privacy Policy.

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